Frequently Asked Questions
Find answers to commonly asked questions about our services.
We do not sell these products; our service is mainly programming EAs based on your strategy or indicators. You can discover a strategy on platforms like YouTube and then explain the strategy in the form.
We accept a variety of payment methods, including debit/credit cards, bank transfers, and cryptocurrency. We will send you a payment link once your package is defined. A payment processing fee may apply.
We offer a limited refund policy due to the custom nature of our services. Refunds are available only if requested before the development process begins. If eligible, clients may receive a 65% refund of the total payment, with the remainder non-refundable to cover preliminary analysis and consultation efforts. Additionally, refunds may be issued via an alternative payment method, such as cryptocurrency, based on feasibility. Alternatively, clients may choose to apply the refundable amount as a credit toward future projects or new services from our offerings. For more details, please refer to our full refund policy.
No, we only work with MQL4 and MQL5.
No, we can’t.
Yes, we can. Request a quote for the optimization service.
The profitability of the EA depends on the strategy, not the EA. The EA will only follow the instructions or rules of your strategy; it’s like executing trades manually, but in an automated manner.
Sure, we will provide you with the code (mq4 or mq5 file) along with the executable file to run it (ex4 or ex5 file).
Yes, you can. After the first version is made, you can contact us to add the new features, and we will give you a quote. You can also hire another person without any restrictions.
It is unlikely to occur due to the thorough testing we conduct before releasing the EA or indicator. However, if you encounter any issues, feel free to contact us, and we will resolve them at no cost as many times as needed until it functions as agreed.
Before starting to develop the EA, you have to tell us on which platform you want us to make the EA, given that one EA can only work for MT4 or MT5 but not both together. You also have the option to pay extra to create the EA for both platforms; in this case, two separate EAs will be developed, one for each platform.
Yes, you can. Metatrader’s strategy tester allows you to backtest the EA using historical data, selecting parameters, timeframe, symbol, and more.
Ready to start the project?
Start by selecting the service you prefer and request a quote, or if you still have questions, contact us.